I HAVE PUT FORWARD THE EXPERIENCE OF OVER 300 ENQUIRIES SINCE 2008. HERE ARE THE ANSWERS I HAVE GLEANED FROM LISTENING AND RESEARCH.
HOW HOT DOES THE LAWN GET?
When the temperature exceeds 32c the surface is uncomfortable to walk and lay on. However a quick spray with water will reduce the temperature immediately providing a pleasant experience. If the area is to be used regularly, shade can be added with the installation of sail cloth.
WHAT MAINTENANCE IS REQUIRED?
Depending on the style, quality and traffic, to get the best out of your lawn you may need to brush against the pile direction to raise the pile to an upright position. The more upright the pile the less shiny your lawn will look. However this is not a prerequisite to having a great looking lawn. To remove leaves and twigs use a plastic garden rake, raking with the grain.
Areas of your lawn that are under continuous use may attract inner dirt, we recommend having the lawn professionally cleaned once a year. This will promote good hygiene, extend the life span and enhance the luxuriant feel.
IS THE AUSTRALIAN MANUFACTURED LAWN BETTER QUALITY?
No the latest imported lawns use the same yarn and fibres. The latest lawns are low sheen ,low shine and are manufactured with poly urethane backing.
WHAT IS THE DIFFERENCE WITH MY 10 YEAR FULL PRODUCT REPLACEMENT WARRANTY AND SOME OTHER 10 YEAR WARRANTIES?
Basically, it is the fine print!
My 10 Year Full Replacement Warranty will fully and completely replace (including installation)your artificial grass even after 9.9 years!
Some other 10 Year Warranties are purely based on product cost and does not include installation cost.
Some 10 Year Warranties are based on depreciated value.
And the worst type of 10 Year Warranty; is based on depreciated value and exclude installation.
So, check the warranty fine print. Buyer Beware!
HOW LONG WILL MY LAWN LAST?
Under normal domestic conditions 15 – 20 years.
WHAT WILL HAPPEN IF A LIT CIGARETTE IS DROPPED ON THE LAWN, WILL IT BURN OR CATCH ALIGHT?
No. However, it may melt the fibre and leave a small dark patch. Trimming and removing the affected area can be done carefully with sharp scissors
DOES THE LAWN FADE?
Over time, eventually, everything will fade. The fibres are treated with stabilisers and UV protection.
DO I NEED TO CLEAN MY LAWN?
There is no need to clean your lawn, however, if the case arrives whereby you need to clean up an unexpected mess then a few drops of detergent or antiseptic with a hosing is recommended.
ARE THERE ANY HEAVY METALS IN YOUR LAWN?
No the range we carry has been tested by the CSIRO.
WHAT HAPPENS WHEN THERE IS HEAVY RAIN?
The latex backing is perforated to allow drainage.
IS THE LAWN ITCHY AND DOES IT LEAVE A RASH TO SENSITIVE SKIN?
In general terms the lawn does not cause irritation, however very sensitive skins may not be immune.
DOES THE LAWN GIVE OFF TOXIC FUMES?
No the fibres are stay fast and treated with UV stabalisers. Like all manufactured plastics they will produce toxic fumes if burnt. Some installers use poly propylene beads, these can give off fumes when the temp exceeds 35c
CAN I DRIVE MY VEHICLE ON IT?
Yes we provide extra material to the base this guarantees the lawn will not produce wheel ruts when driven on. The fibres will eventually return to there up right form with a little teasing. Continued traffic will eventually disfigure the lawn, it is not made for this situation. Short piles are recommended.
DOES THE LAWN SMELL LIKE PLASTIC?
Yes under extreme temperatures above 50c if sampled close
WILL THE CHLORINE IN OUR SWIMMING POOL EFFECT THE LAWN?
No, however, neat full strength chlorine from your container will bleach most materials
MY DOG IS A DIGGER WILL HE BE ABLE TO DIG UP THE LAWN?
No to ensure this does not happen we double pin and add extra sand to the edges.
WILL MY LAWN SMELL IF HE URINATES AND DEFECATES ON IT?
Yes , however a few drops of disinfectant seems to be the most effective combined with a light hosing should get rid of any smells. Your vet can also provide a solution, a couple of prescribed drops in your animals drinking water will in most cases relieve the ammonia smell.
WHAT ARE THE ADVANTAGES OVER NATURAL LAWN?
Saves Water – Low Maintenance – Allergy free – Bug and Insect Resistant – Always looks Good – Property Value Adding.
ARE THERE DIFFERENT VARIETIES FOR DIFFERENT SITUATIONS?
Yes, shorter piles are considered better wearing and easier to clean . The longer piles are more luxurious, softer and great for kids and pets to play on.